Main Shipping Terms
- All orders require 1-3 business days of processing time unless otherwise noted on the product page.
- Free economy shipping on orders of $29 CAD or more (before taxes and shipping) in Canada excluding remote & difficult to serve locations (more information in sidebar)
- Orders below $29 are subject to a $5.95 economy shipping fee.
- $14.99 express shipping is available in Canada, excluding remote and difficult to serve locations.
- Free shipping in the United States for orders over $99 CAD. US Orders below $99 CAD are subject to a $19.99 shipping fee.
Shipping fees are subject to change. Orders may qualify for additional shipping charges depending on the size and bulk of the order. Customers will always be contacted before any such charge is added.
Order Processing Time
All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping, unless otherwise noted on the product page of the item(s) you’ve ordered. Shipping time quoted in checkout does not include processing time.
Well.ca provides two shipping options – Economy Shipping & Express Shipping. Please note that whether you choose Economy Shipping or Express Shipping, your order will be subject to 1-3 business days of processing time in our warehouse before it ships, unless otherwise noted on the product page.
Our standard Economy Shipping is free in Canada (excluding remote & difficult to serve locations) when your order value is over $29. Economy Shipping will deliver your package using standard shipping methods. Orders below $29 are subject to a $5.95 shipping fee. Well.ca ships using multiple delivery partners. A carrier will be assigned to your order at time of shipping.
Express Shipping is a premium service available to orders shipping in Canada (excluding remote & difficult to serve locations) that is provided by our shipping partners. After leaving our warehouse, our shipping partners will prioritize your package and work to deliver it as quickly as possible.